KEY SKILLS

▪ Change Management
▪ Strategic Thinking
▪ Talent Management
▪ Coaching and Mentoring
▪ Cultural Transformation
▪ Learning Design and Development
▪ High-Performance Team Building
▪ Customer Focus (Lean and Design Thinking)
▪ Emotional Intelligence
▪ Business Continuity Management
▪ Project Management
▪ Crisis Management

BIO

As an accomplished Strategic Change and Leadership Partner, Jennifer L'Heureux has dedicated her career to the art of transformation. With a profound understanding of change management, leadership development, and talent cultivation, she has become an influential force in the corporate landscape. Jennifer's career is defined by her unwavering commitment to helping companies thrive in their "Next Normal." Currently serving as a Leadership and Change Consultant at Citrine Synergy Inc., she empowers organizations to harness the right tools and strategies. Her aim is clear: simplify businesses to help them not just survive but thrive in the ever-changing corporate ecosystem.

Over the years, Jennifer's expertise has encompassed various domains, from cultural transformation to change management, small and large group facilitation, learning design, coaching, and high-performance team building. She embodies the ideal blend of business acumen and a customer-centric approach, leveraging Lean and Design Thinking methodologies to drive success. Her impact extends far beyond the confines of her corporate roles. At General Electric (GE), she curated leadership development experiences, focusing on high-performance teaming and customer innovation. Her role as a Region Learning Manager enabled the growth and development of talent and business within GE. As a Global Project Manager for Cultural Transformation at GE, Jennifer spearheaded strategic initiatives in Change Management and Process Improvement, championing efficiency across global operations. Leading Business Continuity Planning & Crisis Management initiatives at GE, she ensured the resilience of North and South American sites, demonstrating her expertise in managing large-scale projects with a global reach. Her tenure at CIBC saw her as a Channel Manager, where she took on the challenges of People Change Management, Technology Integration, Business Integration, and Business Continuity Management. Jennifer's professional trajectory showcases her as a trailblazer in change management and leadership development. Her career narrative serves as a testament to her unwavering commitment to organizational evolution, honing future leaders, and transforming environments for sustainable success.

Jennifer's journey is not only marked by personal achievements but also by her dedication to guiding and inspiring others. Her mentoring abilities are rooted in her rich experience and her innate talent for cultivating leadership. With her expertise in coaching, leadership development, and emotional intelligence, Jennifer is not just a professional leader but a mentor who inspires others to reach their full potential. Her career journey is a beacon of hope for those navigating the complexities of the corporate world, and she continues to light the path for future leaders. Jennifer's story is a testament to the power of resilience, adaptability, and unwavering commitment to excellence. Her career and mentoring abilities are a source of inspiration for all who aspire to create meaningful impact in the ever-evolving landscape of business and leadership.


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